Privacy Policy

1. General provisions

This policy on personal data processing is drawn up in accordance with the requirements of the Federal Law “On Personal Data” (hereinafter referred to as the Personal Data Law) and defines the procedure of personal data processing and measures to ensure personal data security undertaken by CIO Logistics (hereinafter referred to as the Operator).

1.1 The Operator sets as its most important goal and condition of its activity the observance of human and civil rights and freedoms during the processing of personal data, including the protection of the rights to privacy, personal and family secrecy.

1.2 This Operator’s policy on personal data processing (hereinafter referred to as the Policy) applies to all information that the Operator may obtain about the visitors of the website https://ciologistics.com.

2. Basic concepts used in the Policy

2.1 Automated processing of personal data – processing of personal data by means of computer equipment.
2.2 Blocking of personal data – temporary cessation of personal data processing (except for cases when processing is necessary to clarify personal data).
2.3 Website – a set of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address https://ciologistics.com.
2.4. Personal data information system – a set of personal data contained in databases and information technologies and technical means ensuring their processing.
2.5. Personal data depersonalization – actions as a result of which it is impossible to determine, without using additional information, whether personal data belong to a particular User or other subject of personal data.
2.6 Processing of personal data – any action (operation) or set of actions (operations) performed with the use of automation means or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.7. Operator – a state authority, municipal authority, legal entity or individual, independently or jointly with other persons organizing and/or carrying out processing of personal data, as well as determining the purposes of personal data processing, composition of personal data subject to processing, actions (operations) performed with personal data.
2.8 Personal Data – any information relating directly or indirectly to a certain or defined User of https://ciologistics.com website.
2.9. Personal data authorized by the subject of personal data for dissemination – personal data to which access to an unlimited number of persons is granted by the subject of personal data by giving consent to the processing of personal data authorized by the subject of personal data for dissemination in the manner prescribed by the Personal Data Law (hereinafter – personal data authorized for dissemination).
2.10. User – any visitor of the website https://ciologistics.com.
2.11. Provision of personal data – actions aimed at disclosure of personal data to a certain person or a certain circle of persons.
2.12. Dissemination of personal data – any actions aimed at disclosure of personal data to an indefinite number of persons (transfer of personal data) or familiarization of personal data to an unlimited number of persons, including disclosure of personal data in mass media, placement in information and telecommunication networks or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign country to a foreign government authority, a foreign individual or a foreign legal entity.
2.14. Destruction of personal data – any actions, as a result of which it becomes impossible to restore the content of personal data in the personal data information system and/or as a result of which material carriers of personal data are destroyed.

3. Basic rights and obligations of the Operator

3.1 The Operator has the right to:
– to receive from the subject of personal data reliable information and/or documents containing personal data;
– in case the personal data subject revokes his/her consent to personal data processing, the Operator has the right to continue personal data processing without the consent of the personal data subject if there are grounds specified in the Personal Data Law;
– independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.
3.2 The Operator is obliged to:
– provide the personal data subject, upon his/her request, with information regarding the processing of his/her personal data;
– Organize the processing of personal data in accordance with the procedure established by the RA legislation in force;
– respond to appeals and inquiries of personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
– to inform the authorized body for the protection of the rights of personal data subjects at the request of this body the necessary information within 10 working days from the date of receipt of such request;
– to publish or otherwise provide unrestricted access to this Policy on personal data processing;
– take legal, organizational and technical measures to protect personal data from unlawful or accidental access to them, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other unlawful actions with regard to personal data;
– cease transfer (dissemination, provision, access) of personal data, stop processing and destroy personal data in the manner and cases stipulated by the Personal Data Law;
– fulfill other obligations stipulated by the Personal Data Law.

4. Basic rights and obligations of personal data subjects

4.1 Personal data subjects have the right to:
– To receive information regarding the processing of his/her personal data, except in cases provided for by federal laws. Information shall be provided to the subject of personal data by the Operator in an accessible form and shall not contain personal data relating to other subjects of personal data, except in cases where there are legal grounds for disclosure of such personal data. The list of information and the procedure for obtaining it is established by the Law on Personal Data;
– demand from the operator to clarify his personal data, block or destroy it in case the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as to take measures provided by law to protect his rights;
– to impose the condition of prior consent when processing personal data in order to market goods, works and services;
– to revoke the consent to the processing of personal data;
– to appeal to the authorized body for the protection of the rights of personal data subjects or in court against unlawful acts or omissions of the Operator in the processing of his/her personal data;
– to exercise other rights stipulated by the RA legislation.
4.2 Personal data subjects are obliged to:
– provide the Operator with reliable data about themselves;
– notify the Operator about clarification (update, change) of their personal data.
4.3 Persons who have provided the Operator with inaccurate information about themselves, or information about another subject of personal data without the consent of the latter, shall bear responsibility in accordance with the RA legislation.

5. Principles of personal data processing

5.1 The processing of personal data is carried out on a lawful and fair basis.
5.2 The processing of personal data is limited to the achievement of specific, predetermined and legitimate purposes. Processing of personal data incompatible with the purposes of personal data collection is not allowed.
5.3 It is not allowed to merge databases containing personal data processed for incompatible purposes.
5.4 Only personal data that meet the purposes of their processing shall be processed.
5.5 The content and scope of processed personal data correspond to the stated purposes of processing. The redundancy of processed personal data in relation to the stated purposes of their processing is not allowed.
5.6 When processing personal data, the accuracy of personal data, their sufficiency and, where necessary, relevance to the purposes of personal data processing shall be ensured. The Operator shall take the necessary measures and/or ensure that they are taken to delete or clarify incomplete or inaccurate data.
5.7 Storage of personal data is carried out in a form that allows to identify the subject of personal data, not longer than required by the purposes of personal data processing, unless the period of storage of personal data is established by federal law, contract to which the subject of personal data is a party, beneficiary or guarantor. Processed personal data shall be destroyed or depersonalized upon achievement of the purposes of processing or in case of loss of necessity to achieve these purposes, unless otherwise provided for by federal law.

6. Purposes and legal basis of personal data processing

6.1 Purpose of processing: informing the User by sending e-mails containing, among other things, documents, commercial offers and other promotional materials.
6.2 Personal data:

surname, first name, patronymic
e-mail address
telephone numbers
organization name

Legal grounds:

Federal Law “On Information, Information Technologies and Information Protection” dated 27.07.2006 N 149-FZ and other federal laws and regulatory legal acts adopted on their basis, pursuant to which and in accordance with which the Operator processes personal data;
consent of personal data subjects to the processing of personal data;
other grounds when the consent for personal data processing is not required in accordance with the legislation of the Republic of Armenia.
Sending newsletters to the e-mail address, including documents, commercial offers and other promotional materials.

6.4 Types of personal data processing:6.5 The Operator processes the User’s personal data only if it is filled in and/or sent by the User through special forms located on https://ciologistics.com or sent to the Operator via e-mail. By filling in the relevant forms and/or sending his/her personal data to the Operator, the User expresses his/her consent to this Policy.

7. List of actions performed by the Operator with the received personal data

7.1 The Operator shall collect, record, systematize, accumulate, store, clarify (update, change), extract, use, transfer (disseminate, provide, access), depersonalize, block, delete and destroy personal data.
7.2 The Operator performs automated processing of personal data with or without receiving and/or transmitting the received information via information and telecommunication networks.

8. Conditions and procedure of personal data processing

8.1 The processing of personal data shall be carried out with the consent of the personal data subject to the processing of his/her personal data, except for the cases stipulated by the legislation of the Republic of Armenia, when the processing of personal data may be carried out without such consent.

9. Trans-border transfer of personal data

9.1 The Operator is obliged to notify the authorized body for the protection of personal data subjects’ rights on its intention to carry out transborder transfer of personal data (such notification shall be sent separately from the notification on the intention to carry out personal data processing) before starting the activity of transborder transfer of personal data.
9.2 Before submitting the above-mentioned notification, the Operator shall be obliged to obtain relevant information from foreign authorities, foreign individuals, foreign legal entities to whom the transborder transfer of personal data is planned.

10. Confidentiality of personal data

The Operator and other persons who have access to personal data are obliged not to disclose to third parties and not to distribute personal data without the consent of the subject of personal data, unless otherwise provided by federal law.

11. Final provisions

11.1 The User may obtain any clarifications on matters of interest regarding the processing of his/her personal data by contacting the Operator via e-mail at info@ciologistics.com.
11.2 This document will reflect any changes to the Operator’s personal data processing policy. The Policy is valid indefinitely until it is replaced by a new version.
11.3. The current version of the Policy is freely available on the Internet at https://ciologistics.com/privacy-policy.